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CONTACT KARAME BAY

How can we help with your delivery?

Reach the Karame Bay team for store orders, parcel deliveries, account questions, or delivery support across Kigali.

PRIMARY PHONE078 995 0707Open phoneWHATSAPP SUPPORT078 995 0707Start WhatsApp chatEMAIL SUPPORTkaramebay3@gmail.comWrite an emailFOLLOW KARAMEInstagramOpen profile
GET FASTER HELP

Have the right details ready.

For an existing delivery, include the order or parcel reference and the phone number used for the booking. Never share your password or email verification code.

Store order

Open your order page first so the latest status and reference are ready.

My orders
Parcel delivery

Use parcel tracking to review the current handover and rider status.

My parcels
Gikondo, Kigali, Rwanda

Open daily, 24 hours. Use the map pin and exact address details during booking.

Track before contacting support

Your customer account shows the latest order and parcel delivery updates.